FAQS
Frequently Asked Questions (FAQ) – Purelyf
1. What is Purelyf?
Purelyf is a health and wellness store offering high-quality supplements, herbal products, beauty items, and daily wellness essentials. Our focus is on purity, safety, and real results.
2. Are your products safe to use?
Yes. All Purelyf products are carefully selected from trusted suppliers. We ensure that items meet quality and safety standards before adding them to our store.
3. How can I place an order?
Simply browse our website, choose your products, add them to the cart, and checkout. If you face any issue, our support team is always ready to help.
4. Do you offer Cash on Delivery (COD)?
Yes. We provide Cash on Delivery across Pakistan for a smooth and easy shopping experience.
5. How long does delivery take?
Orders usually arrive within 3–4 working days depending on your location. Some areas may take a little longer.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS or email. You can check your order status anytime.
7. What is your return or exchange policy?
If you receive the wrong or damaged product, you can request a return or exchange within 3 days of delivery. Contact our support team for quick assistance.
8. How can I contact customer support?
You can reach us through:
Email: purelyf9@gmail.com
Phone: +92 312-7336395
9. Do you offer discounts or promotions?
Yes. We frequently offer special deals and discounts. Follow our social media pages to stay updated.
10. Are your herbal products organic?
Most of our herbal and natural products are sourced from trusted suppliers who focus on purity and quality. Product pages contain full details.